Why would NC Department of Revenue send a letter?
John Thompson
Published Apr 11, 2026
Notices are sent out when the department determines taxpayers owe taxes to the State that have not been paid for a number of reasons.
How do I avoid an underpayment penalty in NC?
Penalties may be waived by the Secretary of Revenue pursuant to the Department’s Penalty Waiver Policy. A request for waiver or reduction of penalty generally must be in writing and must include an explanation for the request.
What does the Ncdor do?
The North Carolina Department of Revenue is a cabinet-level executive agency charged with administering tax laws and collecting taxes on behalf of the people of the State.
Why have I not received my NC State tax refund?
You may check the status of your refund online using our Where’s My Refund? web service, or you may call our refund inquiry line toll-free at 1-877-252-4052. Be sure to have available your social security number and the exact amount of your refund.
When do you get a notice from the ncdor?
Taxpayers who send IRS transcripts to the NCDOR, should make sure to include additional information. Notices don’t have to be complicated. Let us help you understand them. Notices are sent out when the department determines taxpayers owe taxes to the State that have not been paid for a number of reasons.
How to contact ncdor about past due taxes?
Review this information on collecting past due taxes, or call 1-877-252-3252 (toll-free) if the taxpayer has additional questions. If playback doesn’t begin shortly, try restarting your device.
How can I find out if I owe ncdor money?
The payment may have been charged to the taxpayer’s bank account, but not applied to the taxpayer’s account with the Department. Call 1-877-252-4967 for more information. The taxpayer may still owe penalties, fees, and interest, even if the total tax has already been paid.
When to send a notice of collection in NC?
The NC General Statues require the Department to send the taxpayer a Notice of Collection even if the taxpayer is in an active Installment Payment Agreement. However, the Department will not take forced collection actions as long as the taxpayer does not default on the Installment Payment Agreement.
