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The Daily Insight

Why is TurboTax not working on my Mac?

Author

John Thompson

Published Feb 26, 2026

The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any . tax2019 data file that had already been created with the tax data. To uninstall the application and all associated files need to be deleted and then the application reinstalled.

What Mac do I need for TurboTax 2020?

MAC SYSTEM REQUIREMENTS

  • Operating Systems macOS Mojave 10.14, Catalina 10.15.
  • RAM 2 GB or more recommended.
  • Hard Disk Space 1 GB for TurboTax.
  • Monitor 1024×768 or higher recommended.
  • Internet Connection 1 Mbps modem (Broadband connection highly recommended).
  • Printer Any Macintosh-compatible inkjet or laser printer.

    How can I talk to a live person at TurboTax?

    You can call TurboTax at 800-446-8848 and schedule a callback from us if no one is available immediately.

    Why do I keep getting logged out of TurboTax?

    It may mean that you need to refresh your browser and clear out your cookies. If that doesn’t work, try clearing your browser’s cache. Then trying logging out and logging back into TurboTax.

    How do I update TurboTax on Mac?

    Update for Mac Click the “TurboTax” menu option, then select “Check for Updates.” Pause while the TurboTax program downloads and installs the latest software update.

    How do I remove TurboTax from my Mac?

    Step 1: Launch Osx Uninstaller > select TurboTax > click Run Analysis. Step 2: Click Complete Uninstall > click Yes to be sure you want to uninstall TurboTax from your Mac computer. This step will automatically delete all the program folders and files. Step 3: The TurboTax leftovers have been removed successfully.

    Does TurboTax 2020 work on Mac?

    Will I be able to use TurboTax 2020 on my iMac with High Sierra OS, version 10.13. 6? Sorry, the Mac 2020 desktop versions requires OSX 10.14 or higher due to Apples developer package dropping support for earlier versions. The online versions can be used with any comparable browser.

    Does TurboTax standard work on Mac?

    Yes! Our TurboTax Online editions are perfect for Mac users because they run in the web browser of your choice.

    What are the options for using TurboTax on a Mac?

    Created with Sketch. What are the options for using TurboTax on a Mac computer? If you use a Mac computer, you can file your tax return using any of the following TurboTax products: You can also complete your tax return on your smartphone or tablet using the TurboTax mobile app (for more information, click here: link ).

    How to get help from a TurboTax agent?

    TurboTax Support Contact Us Page – Get Help from TurboTax Get all the help you need with TurboTax Support. Read articles filled with tax information, ask a question in our Live Community, chat with an automated agent, or give us a call.

    What kind of Internet connection do I need for TurboTax?

    CD/DVD drive if installing from the CD. Internet connection: 1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates, and optional online features Mac-compatible printer: If you want to print your tax return or any tax forms. We no longer sell or support TurboTax for 2015 or earlier tax years.

    What’s the phone number for the TurboTax app?

    If you still require assistance, you can contact us at (800) 446-8848. TurboTax mobile app (If using TurboTax on your mobile device’s browser , use the TurboTax Online instructions instead.)