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The Daily Insight

What happens when a debt collector sends you a letter?

Author

Ava Robinson

Published Feb 15, 2026

Once the collection company receives the letter, it must stop trying to collect the debt until sending you written verification of the debt, like a copy of the original bill for the amount you owe. Consider sending your letter by certified mail and requesting a return receipt to show that the collector got it.

How do I know if a debt collection letter is legit?

Track the source of the debt by reaching out to your creditor to see if it has any information about the debt in question. If the company that contacted you matches what your creditor has on file, then you’ll know it’s a legit debt collector. Always ask for a validation letter or confirmation about the debt.

What to do if you receive a letter from a collection agency?

What to do once you are positive the debt is yours, is legitimate and is accurate:

  1. Immediately contact the original creditor directly to pay the debt in full.
  2. Immediately contact the original creditor to set up monthly payments.
  3. Immediately pay the debt to the collection agency.

How do I fight a false collection?

Here are a few suggestions that might work in your favor:

  1. Write a letter disputing the debt. You have 30 days after receiving a collection notice to dispute a debt in writing.
  2. Dispute the debt on your credit report.
  3. Lodge a complaint.
  4. Respond to a lawsuit.
  5. Hire an attorney.

By law, the collector then must stop contacting you – though the debt doesn’t go away. But, if the collector sends you written verification of the debt, they can start contacting you again. And, if there’s incorrect information on your credit report, dispute that, too.

How do I know if a collection agency is legitimate?

Why did I get a letter from a debt collector?

Debt collectors are legally required to send you a debt validation letter, which outlines what the debt is, how much you owe and other information. If you’re still uncertain about the debt you’re being asked to pay, you can send the debt collector a debt verification letter requesting more information.

How long can a collection agency come after you?

Each state has a law referred to as a statute of limitations that spells out the time period during which a creditor or collector may sue borrowers to collect debts. In most states, they run between four and six years after the last payment was made on the debt.

When do you get contacted by a collection agency?

The truth is, most Americans will be contacted by a collection agency at some time in their adult lives, thanks in no small part to the disheveled and confusing medical billing systems around the country, a bit more so even than the fact that we are carrying record levels of both student loan and credit card debts.

Is it possible to get scammed by a collection agency?

You would do well to be suspicious of any telephone calls from collection agencies, even when you feel you actually owe the debt. It is not impossible for a fraudster to get ahold of your credit information and call you about a debt that seems likely to go to collections soon (or already has).

What to do if you get a collection letter?

Do not send your full social security number. At this point in the letter, if you are absolutely sure it does not belong to you, you may also request that the agency never contact you again. By federal law, they cannot call, email, or write to you or any other person about this debt.

Why did I get a Marston debt collection letter?

If your account has been passed to Marston Debt Collection, it’s probably because you owe money. Usually, your debt would have been owed to a different creditor (which is why you may not recognise their name). They are debt collection agency for other companies and chases customers for payment.