How much does StubHub take when you sell tickets?
James Craig
Published Mar 29, 2026
For Stubhub, it is free to list tickets for sale. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. For example, on the sale of a $100 ticket, the buyer would pay $110. The seller would net $85.
How do I get a refund on StubHub tickets?
Specify it’s StubHub you want a refund from. Give us your email and date of birth details….These are the steps to do it:
- Gather all the information you have on the purchase.
- Dial +1 (866) 788-2482.
- Wait for a StubHub representative to reach you.
- Explain your case the best you can.
- Provide the information they might require.
Does a screenshot of a StubHub ticket work?
When you attend events you’ll need to display your tickets on your mobile phone. Your barcode includes technology to protect it, so you won’t be able to use screenshots or print outs. When you view it in our App, your ticket will be automatically saved so it’s always ready.
How do I transfer tickets from Ticketmaster to StubHub?
Go to ‘My tickets’ then Sales and find your sale. Do you see a ‘Confirm transfer’ button? You see a ‘Confirm transfer’ button: Click ‘Confirm transfer’ to tell us you transferred the tickets. That’s it!
How do I avoid fees on StubHub?
Members of Ticket Club get the same tickets to the same events – without the massive fees charged by StubHub. It’s normally $49.99 for the first year, but we’re giving away one-year memberships for free as a special promotion. Once you join, you’ll never want to use StubHub again.
What happens if you don’t transfer tickets on StubHub?
If the tickets you’re reselling on StubHub don’t sell, they’re still yours. You can try to sell them elsewhere or give them to a friend. You only pay a sell fee if the tickets sell. Danielle is the author of this solution article.
Is Ticketmaster same as StubHub?
The StubHub and Ticketmaster websites offer much the same in the areas of format and user experience and their prices are comparable for similar events. In addition, both platforms enable ticket purchase and ticket resale.
What if I don’t get my tickets from StubHub?
If the full delivery date passes and the tickets are not sent by your seller, we proactively check our site for comparable replacements to provide you (at no additional cost) and contact you to get them swapped out.
Do screenshots of tickets work?
Can I use a screenshot of my mobile ticket to enter? Your barcode includes technology to protect it, so you won’t be able to use screenshots or print outs.
Can I use StubHub tickets on my phone?
When you buy a type of mobile ticket on StubHub, you’ll view the ticket on your phone. Then you’ll scan the barcode or QR code at the gate. StubHub offers several kinds of mobile tickets. You’ll accept the transfer to view them on your phone.
How long does it take to receive money from StubHub?
When you sell tickets on StubHub, we’ll process your payment 5-8 business days after the event. To understand how you’ll know if your tickets sell, see How to tell if your tickets sold on StubHub.
Is StubHub trusted?
Is it Safe to Buy Tickets on StubHub? In a word, yes. The company is entirely legitimate and has the right to sell or resell all the tickets on its website. As eBay owns it, it has the financial backing of one of the world’s largest companies.
Which is better vivid seats or StubHub?
StubHub’s fees are reportedly a little higher than Vivid Seats’ on average. Total costs can range from 20% to 50% of the original price. StubHub does have decent customer service but it is nowhere near as highly recommended as Vivid Seats.
Should I trust SeatGeek?
Is SeatGeek reliable? Yes, SeatGeek is reliable. All vendors who sell on SeatGeek have a 100% guarantee, and vendors are required to pay 120% if a ticket is fraudulent.