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The Daily Insight

How do I get my money back from the Facebook marketplace seller?

Author

James Williams

Published Feb 11, 2026

To issue a refund:

  1. From your News Feed, click Marketplace.
  2. Click Selling, then click Shipping Orders.
  3. Click the order you want to refund.
  4. Scroll down and click Refund, then click Refund to confirm.

Can you trust Facebook Marketplace sellers?

To avoid this happening to you, BBB reminds to always purchase DIRECTLY from the seller, make sure you see the item in person, and report anything suspicious to Facebook Help Center. So overall, Facebook Marketplace is as safe and secure as any other peer to peer resale site when exercising precaution.

Can you get sued for selling something on Facebook marketplace?

Yes, you can be sued by a buyer on those marketplaces. Generally speaking, marketplaces don’t offer you legal protection nor do they offer product liability insurance.

How does Facebook marketplace work for sellers?

Marketplace opens with photos of items that people near you have listed for sale. To find something specific, search at the top and filter your results by location, category or price. Send the seller a direct message from Marketplace to tell them you’re interested and make an offer.

Can I get my money back if I get scammed on Facebook Marketplace?

If Facebook approves your Purchase Protection claim, you’ll get a refund for the full purchase price of the product and any shipping costs.

How do I report a bad Marketplace seller on Facebook?

If you think a seller or product violates our Commerce Policies, you can report them:

  1. From your News Feed, tap , then tap Marketplace.
  2. Tap on a listing from the seller that you want to report.
  3. Tap on the name of the seller.
  4. Tap below the seller’s name.
  5. Tap Report Seller.
  6. Follow the on-screen instructions.

What can you do if you get scammed on Facebook marketplace?

In addition, you can report the seller to us in Marketplace. To do that, visit the buyer or seller’s profile, which can be found at the bottom of the product profile. Tap on the “Seller Info” section, and there you’ll find a “Report” button. Facebook will review the case.

What is the etiquette for Facebook marketplace?

Pay the full and correct amount for the item. If there is something wrong with an item, for goodness sakes’, disclose it ahead of time. Don’t change the price on something without notice. Don’t sell an item to someone else when another person is actively purchasing it.

How does the buy and sell section on Facebook work?

Facebook has now changed the look of these groups and the look of posts themselves. When it first became a “thing”, buy/sell posts looked much like your standard Facebook post in your newsfeed. Now, there are sections for item name, price, location and description.

What can I Sell on the Facebook Marketplace?

You can sell such gadgets not only on sales groups and marketplace, but you can also promote them using Facebook Ads. Examples of such gadgets are: phone video stabilizer, very loud and durable bluetooth speaker, or full face snorkel mask. You can buy them e.g. by clicking on the links above from Amazon, and then resell them more expensive.

How to report a seller on FB marketplace?

Maybe you can tweet or share on FB about it and hope it goes viral to raise awareness of dodgy sellers on the FB marketplace in general. But don’t bother with authorities, they won’t do anything unless its a repeat offender. How would they know it’s a repeat offender if no one ever reports him?

Which is an example of a perfect Facebook Marketplace transaction?

Here’s an example of a perfect Facebook Marketplace transaction. The seller posted details of her item, her general location, and price. Someone responded, then the seller replied that she private messaged the first responder. One additional person expressed interest by commenting “Next”.