How do I call the IRS to get my tax refund?
Andrew Ramirez
Published Feb 25, 2026
When calling the IRS do NOT choose the first option re: “Refund”, or it will send you to an automated phone line. So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for “personal income tax” instead. Then press 1 for “form, tax history, or payment”. Then press 3 “for all other questions.”
Can the IRS tell me about someone else’s tax refund?
By law, the IRS can’t disclose any information to you about someone else’s refund. For example, the IRS can’t discuss a check issued to another taxpayer with you unless you have obtained authorization. If you submit a Form 8821, Tax Information Authorization for a person, we may provide information to you for that person’s refund.
What to do if you owe back taxes to the IRS?
Here are your options and the steps you can take. Under its Fresh Start program, the IRS offers several options for repaying back taxes. Taxpayers have three options: an installment-payment plan, an offer in compromise, and a temporary delay in collection.
When to contact the IRS for tax help?
Reach out to the IRS immediately if you owe a tax bill, and you’re not able to pay it in full. You should file your return promptly by the filing deadline and pay as much as you can, then the IRS might be able to help you work out an installment agreement to pay the balance. You can easily apply online.
Why did I get a disconnect message on my IRS call?
In about 5% of our calls, we received a disconnect message due to brief technical difficulties. Again, this could occur at any point during the call. Since technical problems are not scheduled, the disconnects happened abruptly throughout all wait times. Here is a recording of what you hear on these disconnects.
What to do if you get a notice from the IRS saying you owe them?
Reach out to your tax professional and have documents ready to show when you mailed your check, as well as whether the IRS has deposited it. Some taxpayers are getting a surprise in the mail from the IRS: a notice indicating that they still owe money, even if they’ve paid.
What is the phone number for the IRS?
You have to go through a menu to get routed to find an agent for your issue, if one is available. The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. local time, Monday thru Friday. Accountant Amy Northard offers this cheat-sheet for navigating the IRS phone menu on her blog: